VoIP options for SMBs

VoIP options for SMBs

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]

Choosing the best VoIP option for SMBs

Choosing the best VoIP option for SMBs

You have just decided to use VoIP as your telephony solution, but now your technician is asking how you want to use it. Do you want traditional desk phones (hardphone) or software-based devices (softphone)? Read on to discover the benefits of each and which ones are most suitable for your needs. What’s a hardphone? A […]

Facebook Messenger: The Key to Growth

Facebook Messenger: The Key to Growth

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it’s evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature […]

Components of a good keyboard

Components of a good keyboard

Like new cars and smartphones, new keyboards are also initially alluring enough to elicit everyone’s oohs and ahs. But as their novelty fades, it’s easy to start taking them for granted. Is typing on them slower than before? Is the gaming experience they deliver no longer up to par? Whether for leisure or business purposes, […]

How to build a better chatbot

How to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined […]