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Reasons your business needs CRM software

Reasons your business needs CRM software

Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference. Here’s a handful of reasons to make the switch. Grows […]

Explaining the basics of app virtualization

Explaining the basics of app virtualization

Many IT professionals believe small- or medium-sized business (SMB) owners should leverage the benefits of application virtualization. Some SMB owners, however, are confused with what it can do for them. Here’s a brief guide on what you need to know. What are non-virtualized apps? To understand app virtualization, first you need to understand how non-virtualized […]

VoIP security tips for SMBs

VoIP security tips for SMBs

SMBs are steadily transitioning from traditional phone services to VoIP solutions for team collaboration. Since VoIP threats don’t make headlines as often as cyberthreats like ransomware and phishing, not everyone knows how to combat them. Here are five tips to secure your company’s internet-based communication devices and services. Since the majority of VoIP services involve […]

Office Insider: Get previews of new features

Office Insider: Get previews of new features

With major improvements like Calendar.help, Outlook, and Surface Pen, you would think that Office 365 has already reached its full potential. With the Office Insider feature, you’re bound to be proven wrong as you’ll have access to new features that make Office 365 better with each update. These nitty-gritty improvements give a competitive edge to […]

Business computers: things to look for

Business computers: things to look for

When it comes to business computers, you can’t mess around. The wrong choice of hardware can pile up costs for any small- and medium-sized business (SMB). You don’t need unnecessary repairs, incompatible systems, and data breaches slowing operations down or draining resources. This guide will help your SMB make cost-efficient choices in hardware. Portability Laptops […]

How to deal with complaint sites

How to deal with complaint sites

A dissatisfied customer sounding off on a consumer complaint site about how unhappy they are can have serious ramifications to your company’s online reputation. It’s possible for these negative reviews to end up on the first page of your search results. However, businesses can fight back against these websites. Don’t engage site or users directly […]

Web conversion done right in 5 steps

Web conversion done right in 5 steps

Are there surefire ways to attract prospects to your website and to convince them to sign up for your product or service? The first step is always to make your website easy to use. Read on for 5 tips that improve user experiences, site trustworthiness and conversion rates. Make it mobile-friendly More people are now […]

Ignore these outdated disaster recovery myths

Ignore these outdated disaster recovery myths

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to DR myths that can safely be ignored. If you’re uncertain as to how DR has changed and are ready for an update, here are some myths that you ought to ignore.  Tape […]

The benefits of hyperconvergence

The benefits of hyperconvergence

Diverting funds away from primary business functions to deploy and maintain IT infrastructure used to be hard for SMBs. However, with hyperconvergence making IT more affordable, it’s now unavoidable. Here’s what you need to know. What is a hyperconverged infrastructure? In a traditional IT environment, hardware for networks, servers, and storage had to be purchased […]

The facts about unified communications

The facts about unified communications

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice […]